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 "I want to take this opportunity to tell you how pleased we are with the high level of service and promptness in getting our literature orders filled. I have heard from a number of our customers and they are grateful that the literature arrived in time for their shows, training, etc."  An
international leader in entertainment and electronics
"I have listened to several of my colleagues at other companies complain about their fulfillment centers, and I can honestly say I don't understand why they have so many problems. They are jealous of the quality of service I get."
"One month after we began working with Comac, I received a voice mail from my manager. She called to tell me that after working with Comac for one month, she was positive we had made the correct decision to work with Comac."
"You can take pride in knowing that you contributed greatly to an increase in membership. Enrollment jumped by 50%, the largest membership increase since the product's introduction in 1996."
"I have been very impressed with the new Comac fulfillment center. My numerous orders have been completed and fulfilled on time and I have received great comments from customers on timely orders. Having order confirmation is great as well as being notified of any out-or-stock items prior to order placement. Great job to all involved; keep up the good work."
"Since my group is ultimately responsible for helping sales, the timeliness of the delivery of product is very important. On several occasions Comac has gone out of its way to help assure the delivery of collateral for sales reps who need things immediately for upcoming sales calls. Since our goal is to help the sales force complete sales, Comac has had a direct affect on helping that happen."
©2000 Comac, Inc., a division of Iron Mountain, Inc. All rights reserved. |
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| World Class Customer Service is what gives Comac a near-perfect record of customer retention, with client relationships in place for 10, 15 and 20+ years. Comac serves national and international companies in the Fortune 500 and above, including manufacturers and service providers in a variety of industries such as: high tech, health care, travel, consumer goods, insurance, pharmaceutical, telcom and banking. Each month, 95+% orders go out the same day, with 98+% positive responses from customers who place orders and receive items from Comac. |