It is our belief that accuracy and speed are not enough to ensure customer satisfaction and cost savings. It is the consistent delivery of the right item, to the right person, in a very short amount of time, which defines dependability. That is why we offer the following guarantees as standard services:

  • In by 2, out by 5
    All orders placed by 2 p.m. are shipped by 5 p.m. the same day. Guaranteed, at no extra cost.

  • Dock-to-stock in eight hours or less
    All items arriving at our receiving dock are time-stamped at the time of arrival. We guarantee that within eight hours all items will be identified, counted, assigned an inventory location, and available for orders.

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©2000 Comac, Inc., a division of Iron Mountain, Inc. All rights reserved.

 

 
Your provider should be able to flawlessly process the majority of your orders the same day, and 100% within 24 hours of receipt. That is today's standard. It is the consistent fulfillment and shipment of all orders within a very short time which establishes dependability and customer satisfaction.